When it comes to building a successful online store, customer reviews and testimonials are essential. These powerful tools not only provide social proof but also help to build trust and credibility with potential buyers. On the Wix platform, there are numerous review and testimonial apps designed to streamline the collection, management, and display of customer feedback. Selecting the best app for your needs can significantly enhance your site’s reputation and boost conversions. In this blog post, we’ll explore some of the top Wix review and testimonial apps, highlighting their standout features and how they can benefit your e-commerce business. Whether you’re looking to display glowing reviews prominently, automate review requests, or integrate seamlessly with other tools, we’ve got you covered. Let’s dive into our curated list and find the perfect app to elevate your online store’s customer experience.

The Best Wix Review and Testimonial Apps at a Glance

App Name Best For Standout Features
OSI Reviews Referral rewards Automated review requests, social sharing
Yelp Reviews Local business reviews Verified customer reviews, ratings display
Google Reviews by OpenWidget Google My Business integration Real-time review updates, easy embedding
Expedia Reviews Widget Travel and accommodation reviews Detailed guest reviews, star ratings
Foursquare Reviews Location-based business reviews Tips and recommendations, user photos
Airbnb Reviews Vacation rental reviews Guest feedback, host responses
Smartarget Reviews Multi-platform reviews Customizable review display, multi-language support

1. OSI Reviews

OSI Reviews is an essential tool for any e-commerce business looking to leverage customer feedback to drive more sales. Best known for its robust referral rewards feature, OSI Reviews not only simplifies the process of collecting reviews but also encourages satisfied customers to share their positive experiences. The app automates review requests, making it easy for customers to leave feedback, and integrates social sharing options to amplify your reach. With OSI Reviews, you can build trust and credibility, ultimately boosting your site’s reputation and conversion rates.

OSI Reviews Features

  • Automated Review Requests: Seamlessly collect reviews by automating the request process.
  • Referral Rewards System: Encourage satisfied customers to refer others with a built-in rewards program.
  • Social Sharing Integration: Boost your reach by enabling customers to share their reviews on social media.
  • Customizable Review Display: Tailor the look and feel of your review section to match your brand.
  • Multi-language Support: Cater to a global audience with support for multiple languages.

OSI Reviews Pricing

Basic Plan

  • Collect up to 100 reviews per month
  • Automated review requests
  • Basic referral rewards system
  • Display reviews on your website
  • Basic customization options

Price: $12.95/month

Standard Plan

  • Collect up to 500 reviews per month
  • Automated review requests
  • Enhanced referral rewards system
  • Display reviews on your website
  • Advanced customization options
  • Social sharing integration
  • Multi-language support

Price: $24.95/month

Pro Plan

  • Collect unlimited reviews
  • Automated review requests
  • Advanced referral rewards system
  • Display reviews on your website
  • Full customization options
  • Social sharing integration
  • Multi-language support
  • Priority customer support
  • Analytics and reporting

Price: $97.95/month

OSI Reviews Pros and Cons

Pros:

  • Automated Review Requests: Streamlines the process of collecting customer feedback.
  • Referral Rewards System: Encourages customers to refer others, driving more sales.
  • Social Sharing Integration: Amplifies reach by allowing customers to share reviews on social media.
  • Customizable Review Display: Easily match the review section to your brand’s look and feel.

Cons:

  • Limited Features on Basic Plan: Basic plan offers fewer features, which may not be sufficient for larger businesses.
  • Higher Price for Unlimited Reviews: Unlimited reviews are only available on the more expensive Pro plan.
  • Customization Limitations on Lower Plans: Advanced customization options are not available on the Basic plan.
  • Learning Curve: New users may need some time to fully understand and utilize all features effectively.

2. Yelp Reviews

Yelp Reviews is a powerful app designed to help local businesses showcase their customer feedback directly on their Wix site. Known for its verified customer reviews, this app provides authentic and trustworthy insights that can significantly enhance your business’s credibility. With Yelp Reviews, you can easily display ratings and reviews from your Yelp profile, helping potential customers make informed decisions. The app’s seamless integration ensures that your website always reflects the most up-to-date feedback, fostering trust and driving more foot traffic to your business.

Yelp Reviews Features

  • Verified Customer Reviews: Showcase authentic feedback from verified Yelp users.
  • Ratings Display: Highlight overall ratings and individual review scores.
  • Real-time Updates: Automatically syncs with your Yelp profile to display the latest reviews.
  • Customizable Widget: Tailor the appearance of the review widget to match your website’s design.
  • SEO Benefits: Enhance your website’s search engine visibility with user-generated content.

Yelp Reviews Pricing

Free Plan

  • Display up to 3 Yelp reviews
  • Basic ratings display
  • Automatic syncing with Yelp profile
  • Basic customization options

Price: $0/month

Standard Plan

  • Display up to 10 Yelp reviews
  • Enhanced ratings display
  • Automatic syncing with Yelp profile
  • Advanced customization options
  • Priority support

Price: $9.99/month

Premium Plan

  • Display unlimited Yelp reviews
  • Full ratings and review display
  • Automatic syncing with Yelp profile
  • Full customization options
  • Priority support
  • SEO optimization features

Price: $19.99/month

Yelp Reviews Pros and Cons

Pros:

  • Verified Customer Reviews: Provides authentic and trustworthy feedback.
  • Automatic Syncing: Ensures your website always displays the most up-to-date reviews.
  • Customizable Widget: Allows for a seamless integration with your website’s design.
  • SEO Benefits: User-generated content can improve search engine visibility.

Cons:

  • Limited Reviews on Free Plan: The free plan only allows up to 3 reviews, which may not be sufficient for some businesses.
  • Higher Cost for Unlimited Reviews: Unlimited reviews are only available on the more expensive Premium plan.
  • Basic Customization on Lower Plans: Advanced customization options are not available on the Free plan.
  • Dependency on Yelp: Businesses must maintain a strong Yelp profile to maximize the app’s benefits.

3. Google Reviews by OpenWidget

Google Reviews by OpenWidget is a must-have app for businesses looking to enhance their online presence with credible customer feedback. This app seamlessly integrates with your Google My Business profile, allowing you to display real-time reviews and ratings directly on your Wix site. Known for its ease of use, Google Reviews by OpenWidget offers a straightforward way to showcase customer satisfaction and build trust with potential clients. By leveraging the power of Google’s extensive review system, this app helps you improve your site’s credibility and attract more customers with genuine, verified feedback.

Google Reviews by OpenWidget Features

  • Real-time Review Updates: Automatically syncs with your Google My Business profile to display the latest reviews.
  • Easy Embedding: Simple integration process to add Google reviews to your Wix site.
  • Customizable Display: Tailor the appearance of the review widget to match your website’s design.
  • Verified Customer Feedback: Showcases genuine reviews from verified Google users.
  • SEO Benefits: Enhances your website’s search engine visibility with trusted user-generated content.

Google Reviews by OpenWidget Pricing

Basic Plan

  • Display up to 5 Google reviews
  • Real-time review updates
  • Basic customization options
  • Easy embedding process

Price: $0/month

Standard Plan

  • Display up to 20 Google reviews
  • Real-time review updates
  • Advanced customization options
  • Easy embedding process
  • Priority email support

Price: $9.99/month

Premium Plan

  • Display unlimited Google reviews
  • Real-time review updates
  • Full customization options
  • Easy embedding process
  • Priority email and phone support
  • Enhanced SEO features

Price: $19.99/month

Google Reviews by OpenWidget Pros and Cons

Pros:

  • Real-time Review Updates: Automatically displays the latest reviews from your Google My Business profile.
  • Easy Embedding: Simple integration process for adding reviews to your Wix site.
  • Verified Customer Feedback: Showcases genuine and trusted reviews from verified Google users.
  • Customizable Display: Allows you to tailor the review widget to match your website’s design.

Cons:

  • Limited Reviews on Free Plan: The free plan only allows up to 5 reviews, which may be insufficient for some businesses.
  • Advanced Features Require Premium Plan: Full customization and enhanced SEO features are only available with the Premium plan.
  • Dependency on Google My Business: Requires a well-maintained Google My Business profile to maximize benefits.
  • Higher Cost for Unlimited Reviews: Unlimited reviews are only available on the more expensive Premium plan.

4. Expedia Reviews Widget

The Expedia Reviews Widget is an invaluable tool for businesses in the travel and hospitality industry looking to highlight guest feedback directly on their Wix site. By integrating reviews from your Expedia profile, this app allows you to showcase detailed guest experiences and star ratings, enhancing your site’s credibility and trustworthiness. With real-time syncing, the widget ensures your latest reviews are always displayed, providing potential customers with up-to-date information about your services. Easy to set up and customize, the Expedia Reviews Widget helps you leverage positive guest feedback to attract more bookings and elevate your online presence.

Expedia Reviews Widget Features

  • Detailed Guest Reviews: Display comprehensive reviews from your Expedia profile.
  • Star Ratings Display: Highlight overall and individual star ratings to build trust.
  • Real-time Syncing: Automatically updates your site with the latest guest reviews.
  • Customizable Widget: Easily match the appearance of the review widget to your website’s design.
  • Enhanced Credibility: Leverage verified guest feedback to boost your business’s reputation and attract more bookings.

Expedia Reviews Widget Pricing

Free Plan

  • Display up to 3 Expedia reviews
  • Basic star ratings display
  • Real-time syncing with Expedia profile
  • Basic customization options

Price: $0/month

Standard Plan

  • Display up to 10 Expedia reviews
  • Enhanced star ratings display
  • Real-time syncing with Expedia profile
  • Advanced customization options
  • Priority email support

Price: $9.99/month

Premium Plan

  • Display unlimited Expedia reviews
  • Full star ratings display
  • Real-time syncing with Expedia profile
  • Full customization options
  • Priority email and phone support
  • Enhanced SEO features

Price: $19.99/month

Expedia Reviews Widget Pros and Cons

Pros:

  • Detailed Guest Reviews: Provides comprehensive feedback from verified guests.
  • Real-time Syncing: Automatically updates with the latest reviews from your Expedia profile.
  • Customizable Widget: Allows for easy matching with your website’s design.
  • Enhanced Credibility: Boosts trust and reputation by showcasing genuine guest experiences.

Cons:

  • Limited Reviews on Free Plan: The free plan restricts display to only 3 reviews.
  • Advanced Features Require Premium Plan: Full customization and SEO features are only available with the Premium plan.
  • Dependency on Expedia Profile: Relies on maintaining a strong Expedia profile for maximum benefit.
  • Higher Cost for Unlimited Reviews: Unlimited reviews are only accessible with the more expensive Premium plan.

5. Foursquare Reviews

Foursquare Reviews is a fantastic app for businesses looking to leverage location-based feedback to attract more customers. By integrating reviews from your Foursquare profile, this app allows you to display authentic customer opinions and recommendations directly on your Wix site. Known for its emphasis on local insights, Foursquare Reviews showcases tips, ratings, and user photos, providing potential customers with a comprehensive view of your business’s reputation. Easy to set up and customize, this app helps you build trust and credibility, enhancing your online presence and driving more foot traffic to your location.

Foursquare Reviews Features

  • Authentic Customer Opinions: Display genuine reviews and ratings from your Foursquare profile.
  • Location-based Insights: Highlight local tips and recommendations to attract nearby customers.
  • User Photos: Showcase user-generated photos to give a real sense of your business.
  • Real-time Syncing: Automatically updates your site with the latest Foursquare reviews.
  • Customizable Display: Tailor the look and feel of the review widget to match your website’s design.

Foursquare Reviews Pricing

Free Plan

  • Display up to 3 Foursquare reviews
  • Basic ratings and tips display
  • Real-time syncing with Foursquare profile
  • Basic customization options

Price: $0/month

Standard Plan

  • Display up to 10 Foursquare reviews
  • Enhanced ratings and tips display
  • Real-time syncing with Foursquare profile
  • Advanced customization options
  • Priority email support

Price: $9.99/month

Premium Plan

  • Display unlimited Foursquare reviews
  • Full ratings and tips display
  • Real-time syncing with Foursquare profile
  • Full customization options
  • Priority email and phone support
  • Enhanced SEO features

Price: $19.99/month

Foursquare Reviews Pros and Cons

Pros:

  • Authentic Customer Opinions: Provides genuine and trustworthy feedback from Foursquare users.
  • Location-based Insights: Highlights local tips and recommendations to attract nearby customers.
  • User Photos: Displays user-generated photos, giving potential customers a real sense of your business.
  • Customizable Display: Easily tailor the review widget to match your website’s design.

Cons:

  • Limited Reviews on Free Plan: The free plan restricts display to only 3 reviews.
  • Advanced Features Require Premium Plan: Full customization and SEO features are only available with the Premium plan.
  • Dependency on Foursquare Profile: Requires a well-maintained Foursquare profile for maximum benefit.
  • Higher Cost for Unlimited Reviews: Unlimited reviews are only available with the more expensive Premium plan.

6. Airbnb Reviews

Airbnb Reviews is an essential app for vacation rental owners looking to showcase guest feedback on their Wix site. By integrating reviews from your Airbnb profile, this app allows you to display genuine guest experiences and ratings, helping to build trust and credibility with potential renters. Known for its seamless integration and ease of use, Airbnb Reviews ensures your latest feedback is always visible, providing prospective guests with up-to-date information about your property. With customizable display options, this app helps you highlight the positive experiences of past guests, boosting your property’s appeal and driving more bookings.

Airbnb Reviews Features

  • Genuine Guest Experiences: Display authentic reviews from your Airbnb profile.
  • Star Ratings Display: Highlight overall and individual guest ratings to build trust.
  • Real-time Syncing: Automatically updates your site with the latest Airbnb reviews.
  • Customizable Display: Easily match the review widget to your website’s design.
  • Guest Feedback Showcase: Highlight detailed feedback from guests to attract more bookings.

Airbnb Reviews Pricing

Free Plan

  • Display up to 3 Airbnb reviews
  • Basic star ratings display
  • Real-time syncing with Airbnb profile
  • Basic customization options

Price: $0/month

Standard Plan

  • Display up to 10 Airbnb reviews
  • Enhanced star ratings display
  • Real-time syncing with Airbnb profile
  • Advanced customization options
  • Priority email support

Price: $9.99/month

Premium Plan

  • Display unlimited Airbnb reviews
  • Full star ratings display
  • Real-time syncing with Airbnb profile
  • Full customization options
  • Priority email and phone support
  • Enhanced SEO features

Price: $19.99/month

Airbnb Reviews Pros and Cons

Pros:

  • Genuine Guest Experiences: Displays authentic reviews from your Airbnb profile, building trust with potential renters.
  • Real-time Syncing: Automatically updates your site with the latest reviews, ensuring current feedback is always visible.
  • Customizable Display: Allows you to match the review widget to your website’s design for a cohesive look.
  • Star Ratings Display: Highlights overall and individual guest ratings, enhancing credibility.

Cons:

  • Limited Reviews on Free Plan: The free plan only allows the display of up to 3 reviews, which may not be sufficient for some hosts.
  • Advanced Features Require Premium Plan: Full customization and enhanced SEO features are only available with the Premium plan.
  • Dependency on Airbnb Profile: Requires maintaining a strong Airbnb profile to maximize the app’s benefits.
  • Higher Cost for Unlimited Reviews: Unlimited reviews are only available with the more expensive Premium plan.

7. Smartarget Reviews

Smartarget Reviews is a versatile app designed to help businesses showcase customer feedback from multiple platforms directly on their Wix site. This app supports a wide range of review sources, allowing you to consolidate and display testimonials from various channels in one cohesive widget. Known for its customizable display options, Smartarget Reviews ensures that your review section seamlessly integrates with your website’s design. With features like multi-language support and easy setup, this app enhances your online credibility and helps build trust with potential customers, ultimately driving more engagement and conversions.

Smartarget Reviews Features

  • Multi-Platform Support: Consolidate and display reviews from various sources in one widget.
  • Customizable Display: Easily tailor the review widget to match your website’s design.
  • Multi-Language Support: Cater to a global audience with support for multiple languages.
  • Easy Setup: Simple and quick integration process for adding reviews to your Wix site.
  • Enhanced Credibility: Showcase authentic customer feedback to build trust and drive more conversions.

Smartarget Reviews Pricing

Free Plan

  • Display up to 3 reviews from various platforms
  • Basic customization options
  • Multi-language support
  • Easy setup

Price: $0/month

Standard Plan

  • Display up to 10 reviews from various platforms
  • Advanced customization options
  • Multi-language support
  • Priority email support
  • Enhanced display settings

Price: $9.99/month

Premium Plan

  • Display unlimited reviews from various platforms
  • Full customization options
  • Multi-language support
  • Priority email and phone support
  • Advanced display settings
  • Enhanced SEO features

Price: $19.99/month

Smartarget Reviews Pros and Cons

Pros:

  • Multi-Platform Support: Consolidates reviews from various sources into one cohesive display.
  • Customizable Display: Easily matches the review widget to your website’s design.
  • Multi-Language Support: Supports multiple languages, catering to a global audience.
  • Easy Setup: Simple integration process for adding reviews to your Wix site.

Cons:

  • Limited Reviews on Free Plan: The free plan only allows the display of up to 3 reviews.
  • Advanced Features Require Premium Plan: Full customization and enhanced SEO features are only available with the Premium plan.
  • Dependency on External Review Platforms: Relies on maintaining strong profiles on various review platforms.
  • Higher Cost for Unlimited Reviews: Unlimited reviews are only available with the more expensive Premium plan.

Selection Methodology

To determine the best Wix Review and Testimonial Apps, our team conducted a comprehensive evaluation of numerous apps available on the Wix platform. We compared various criteria, such as ease of use, feature set, cost, integration capabilities, customer support, and user feedback. Our methodology involved the following key components:

Ease of Use (25%)

We assessed the user-friendliness of each app, considering the setup process, user interface, and overall usability. Apps that provided a seamless experience with clear instructions and intuitive navigation scored higher in this category.

Feature Set (35%)

The most significant portion of our evaluation focused on the range of features offered by each app. We looked for essential features such as automated review requests, customizable display options, multi-platform review support, social sharing capabilities, and real-time syncing. Apps that offered a robust set of features to enhance review management and display received higher scores.

Cost (20%)

We examined the pricing plans of each app, considering the value provided at different price points. Factors such as the availability of a free plan, the cost of premium features, and the overall affordability for small to medium-sized businesses were taken into account. Apps that offered a good balance between cost and functionality were rated higher.

Integration Capabilities (10%)

The ability of an app to integrate with other tools and platforms is crucial for maintaining a cohesive workflow. We evaluated how well each app integrates with other popular platforms and tools, such as social media channels, email marketing services, and CRM systems. Apps with strong integration capabilities were given higher marks.

Customer Support (10%)

Effective customer support is vital for resolving issues and ensuring a smooth user experience. We assessed the level of support provided by each app, including the availability of live chat, email support, knowledge bases, and response times. Apps that offered comprehensive and responsive support scored higher in this category.

User Feedback (10%)

Finally, we considered the feedback and reviews from actual users of each app. User reviews provide valuable insights into the real-world performance and reliability of the app. Apps with consistently positive user feedback and high ratings were ranked higher in our evaluation.

By combining these criteria with our expert analysis, we were able to identify the top Wix Review and Testimonial Apps that offer the best balance of functionality, ease of use, cost-effectiveness, and support.

What to Look For in a Wix CRM App

When selecting a Wix Review and Testimonial App, it’s crucial to consider a few key factors to ensure you choose the best tool for your needs. First and foremost, look for an app that offers automated review requests and reminders. This feature helps streamline the process of collecting feedback from customers, making it easier to gather and manage reviews without manual intervention. Additionally, customizable display options are essential, as they allow you to tailor the look and feel of the reviews to match your website’s branding and design seamlessly.

Another important aspect to consider is multi-platform support. The ability to consolidate reviews from various sources, such as Google, Yelp, and Facebook, into one cohesive display can provide a more comprehensive view of customer satisfaction. Integration capabilities with other tools and platforms, like email marketing services and social media channels, are also valuable, enabling you to leverage reviews across different marketing efforts. Lastly, ensure the app provides robust customer support, including live chat, email support, and a knowledge base, to help you resolve any issues quickly and efficiently. By focusing on these features, you can select a Wix Review and Testimonial App that enhances your website’s credibility and drives customer engagement.

Conclusion

In conclusion, selecting the right review and testimonial app for your Wix site is a critical step in enhancing your online presence and building trust with potential customers. Throughout this article, we’ve highlighted some of the best Wix Review and Testimonial Apps available, each offering unique features designed to streamline the process of collecting, managing, and displaying customer feedback. These apps were chosen based on their ease of use, robust feature sets, cost-effectiveness, integration capabilities, and strong customer support.

Our top picks, such as OSI Reviews, Yelp Reviews, Google Reviews by OpenWidget, Expedia Reviews Widget, Foursquare Reviews, Airbnb Reviews, and Smartarget Reviews, each excel in different areas, providing options for businesses of all sizes and industries. Whether you need automated review requests, customizable display options, or multi-platform support, these apps offer the flexibility and functionality required to meet your specific needs. They not only help in gathering genuine customer feedback but also enhance the overall credibility and appeal of your website.

By integrating these powerful tools into your Wix site, you can effectively showcase positive customer experiences, build a solid reputation, and drive more engagement and conversions. The right review and testimonial app can make a significant difference in how potential customers perceive your business, ultimately leading to increased trust and sales. We hope this article has provided valuable insights and guidance in choosing the best review and testimonial app for your Wix site, ensuring you make an informed decision that will benefit your business in the long run.