ECOMMERCE

MARKETING Podcast

Mastering the Latest Tactics in Ecommerce Marketing – with Jennifer Sutton

In this episode of the Ecommerce Marketing Podcast, Arlen Robinson interviews Jennifer Sutton, a three-time founder and accomplished marketing expert with over two decades of experience. Jennifer shares her journey from working in large advertising agencies to founding Bright Marketing, which has grown into a multimillion-dollar venture. The discussion covers the evolution of marketing, key trends, and the challenges businesses face today, particularly in navigating the fragmented landscape of marketing agencies and tactics.

Jennifer emphasizes the importance of clarity in brand messaging and strategic marketing. She discusses how to effectively plan marketing efforts, identify target audiences, and avoid the common mistake of following trends without intention. She also provides valuable advice for startups and small businesses looking to scale, offering insights on how to prioritize efforts and make smart hires to fill skill gaps.

Key Takeaways

  • Navigating Marketing Fragmentation (05:05)
    Jennifer explains the fragmentation in the marketing industry, with specialized agencies for SEO, social media, PR, and more. She advises businesses to find partners that understand their big picture and align with their goals.

  • The Three Business Objectives (06:26)
    Every business has three macro objectives: generate more sales, acquire more customers, or improve margins. Jennifer stresses that marketing should be focused on achieving one or more of these.

  • Planning with Intention (15:18)
    For small businesses or startups, Jennifer recommends taking time to plan and understand their “why” and “what” before jumping into trends like TikTok or Facebook ads.

  • Maximizing ROI with Strategic Advertising (31:02)
    Jennifer shares a case study where her team sold 15 high-ticket items worth $200K+ during the holiday season by developing a clear product message and executing a strategic digital marketing plan.

Guest Information

Jennifer Sutton

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