It is essential for every business out there to have a CRM. The CRM you select for your business has the ability to help you take your business ventures to a whole new level. For example, you may use the CRM to manage all interactions of the customers along with your business. On top of that, you can use the CRM to engage with your existing customers and reduce operational expenses. However, you should also be careful to start using the best CRM software for your business. Continue to read this article, and we will be sharing more details with you on the 10 best CRM software that you can use for your business.

1. Monday.com 

Monday.com by OSI Affiliate is a great example for a CRM. Monday.com CRM is a powerful sales tool that allows for extreme customization and is used to gather and nurture eligible leads together all way through to the fulfillment process. There are up to 50 columns on the dashboard that you can use to handle groupings like leads, qualifying leads, and rejected leads. The dashboard is structured by a mixture of folders and boards. To consolidate your complete sales funnel, Monday.com offers an open API and several native CRM connections with well-known programs like Outlook, DocuSign, Excel, Gmail, Salesforce, and Shopify. With “recipes” that don’t need any technical expertise to apply, setting up automated systems with third-party programs is simple. As an instance, you could link with Mailchimp and make the decision to monitor and arrange the outcomes right away. Each automation template has sections that are bolded with pre-populated data that may be used as simple triggers & actions for a variety of time-saving chores.

Pros 

  • You can get unlimited boards to organize projects with all plans
  • It offers automations to save time
  • Provides 24×7 customer support
  • Easy to get used to 

Cons 

  • There is a three seat minimum with all plans
  • Automation capabilities are limited as per seat.

Key Features

  • It offers time-saving organizational capabilities
  • You will be able to manage multiple boards
  • Integrations with third-party applications 

Pricing

The basic plan starts at just $8 per month, whereas the Standard and Pro plans are priced at $10 per month and $16 per month respectively. 

My Overall Impression 

Overall, Monday.com can be considered as a great option available for beginners as well as experts who are looking for a CRM. 

2. Freshsales

Freshsales is recognized as an excellent off the shelf CRM available. The most unique thing you will notice in this CRM is that it has been developed for lead management in sales teams. If you want to convert more leads into sales, then you may think about using Freshsales as your CRM solution.

Pros 

  • It helps you with finding the best leads
  • Provides multiple lead to sales conversion features
  • Has over 40,000 users as of now 

Cons 

  • This is a feature specific CRM that focuses more on sales and leads management 

Key Features

  • Contact, lead, deal, and account management 
  • Appointment and task management
  • Android and iOS mobile apps
  • Website visitor tracking 

Pricing

Growth plan is priced at $15 per user per month, whereas Pro plan and Enterprise plans are priced at $39 and $69 respectively per user per month. 

My Overall Impression

If you are struggling to convert your leads into sales, and if you plan to use a CRM for that, you may think about using Freshsales. It can deliver quite impressive results to you as a CRM as well. 

3. Salesforce CRM

Salesforce is one of the most popular options available for anyone looking for a CRM. If you are a small business owner, you will be able to get the most out of versatile features available in CRM. In fact, this CRM would adapt accordingly to your needs and provide a perfect overall experience. You will have the freedom to select the exact apps that you can use to match with business needs out of Salesforce CRM. 

Pros 

  • Easy to start using 
  • Comes with practically useful features
  • Adapts according to your specific business needs
  • Ideal for any type of business 

Cons 

  • Pricing plans are quite expensive
  • Not the most ideal for large scale enterprises 

Key Features

  • It adapts as per your business needs
  • Comes with multiple in-built features
  • Provides all the support needed to ensure strong customer relationships. 

Pricing

Essential plan is available at $25 per month. Sales Professional and Support Professional plans are available for $75 per user per month. 

My Overall Impression 

If you want your CRM to adapt according to business needs, you may start using Salesforce CRM. Its versatility can help your business get work done without a problem. 

4. Zoho CRM

Do you want to start using a CRM for your business at a budget? Then Zoho CRM would be a good option to consider. You can easily start using this CRM as well because there is no big learning curve. You can also get this flexible CRM to cater your specific needs. 

Pros 

  • Affordable for small businesses
  • AI assistance
  • Advanced customizations 

Cons 

  • Not the most ideal for large-scale enterprises 

Key Features

  • Prospect scoring
  • Real-time sales insights
  • Advanced customization features
  • Inventory management 

Pricing

The pricing plans of Zoho CRM is starting at $14 per month per user. However, there are higher tier plans priced at $23, $40, and $52 per month per user. 

My Overall Impression  

If you are just looking for a basic CRM that can help you with getting work done without costing a fortune, you can take a look at Zoho CRM.

5. HubSpot 

HubSpot is a robust and a reliable CRM available for you to use. By using HubSpot as your CRM, you can easily streamline and strengthen the relationships that you maintain with your customers. On top of that, HubSpot can help you to get a better idea on how the audience of you would behave.

Pros 

  • It provides multiple solutions based on the role you play inside the company
  • Deal tracking
  • Contact management 
  • Incredible insights 

Cons 

  • Not the cheapest CRM available out there 
  • You have to subscribe annually

Key Features

  • One on one live chat
  • Scheduled emails
  • Document sharing
  • Website activity tracking 

Pricing

Starter plan is priced at $40 per month. Depending on the number of contacts you want, the price would increase. 

My Overall Impression

HubSpot is a robust CRM, which offers a large number of impressive features. If you are searching for a feature-packed CRM, you should go for this.

6. EngageBay

EngageBay is a CRM that can help you with collecting and organizing all contact data that you have properly. It will also deliver some outstanding automation tools, which you can use to post on social media or send emails. By getting EngageBay as the CRM, you can make life easy for the sales teams.

Pros 

  • You can easily build customer pipelines with it
  • It offers automations for SMS messages and email sending
  • Easy to understand interface 

Cons 

  • Managing tickets can be cumbersome 

Key Features

  • Specific features as per the user roles
  • Quite affordable
  • Syncs up with your emails 

Pricing

The Growth Plan of EngageBay is the most popular. It comes with a price tag of $29.99 per user per month. 

My Overall Impression

EngageBay is a CRM that helps you to maximize customer engagements. You will be able to empower sales team, marketing team, and even the customer service team with the help of it. 

7. Salesflare

Are you a small business owner who wishes to get a CRM for lead management? Then Salesflare would be a good option to try as of now. It can guide you to win your leads and get amazing results out of your marketing efforts at the end of the day. To help you with that, Salesflare would sync up with your mails and pull out important information such as contact details and company role.

Pros 

  • It focuses more on lead conversion 
  • Provides useful information about your leads
  • Ideal for B2B businesses 

Cons 

  • Not the best CRM for B2C businesses 

Key Features

  • Timeline view that covers all your teams
  • Scheduled, and personalized email campaigns that you can track
  • Useful insights dashboard 

Pricing

Growth plan is priced at $29 per user per month. But if you want to get the Pro plan, you will have to spend $49 per user per month. 

My Overall Impression

Any small-scale B2B business that struggles to convert leads can start using this CRM. You can empower your sales and marketing teams and make their lives easy by going forward with a tool like this one. 

8. Creatio 

Creatio is a great example for an enterprise-level CRM. If you are a large-scale enterprise, you will need a comprehensive solution to take care of your marketing, sales, and customer service teams. This is where Creatio can offer. You will be able to receive support with executing the multi-channel marketing campaigns when you are using this CRM. On top of that, it can help you with managing the incoming leads with ease. 

Pros 

  • Helps with multi-channel marketing campaigns
  • Helps you to get many personalized features
  • Response management and event tracking 

Cons 

  • Not suitable for small scale businesses out there 

Key Features

  • Visual marketing campaign designer
  • Personalized email marketing capabilities
  • Website behavior tracking features
  • Response management and event tracking 

Pricing

The pricing plans start at $30 per month per user. However, there is another pricing plan available for the businesses that intend to use Creatio for customer service. It is priced at $45 per month per user. 

My Overall Impression

Any large-scale enterprise that is looking forward to using a CRM will be able to stick to Creatio. This CRM can help you to grow your business and end up with securing amazing results at the end of the day. 

9. AscendixRE CRM

If you are into a real estate business, you will need to think about using a specific CRM that helps you with getting work done. This is where AscenndixRE CRM can help. It will provide a world class experience with managing commercial real estate as well.

Pros 

  • Secure
  • Cloud based CRM
  • Provides automated workflows 

Cons 

  • You can only use it if you are into a real estate business 

Key Features

  • Provides comprehensive CRM features needed for the real estate industry
  • Automated workflows to make your life easy
  • Integrated tools 

Pricing

The cost of this CRM is $79 per user per month. You will be able to subscribe to the plan manually. 

My Overall Impression

This is the best CRM software that we can recommend for individuals who are into real estate businesses. 

10. Microsoft Dynamics CRM

Microsoft Dynamics CRM is holding a prominent market share among different CRMs that are available. It provides powerful and business-centered features. On the other hand, integrating this CRM with your mails can be quite easy. In-built AI features are helping this CRM to stand ahead of other options available for you to consider.

Pros 

  • Developed by Microsoft
  • Cloud first approach
  • You can use the CRM in your mobile device 

Cons 

  • The CRM is quite expensive 

Key Features

  • Provides all useful data in one place
  • Integration of visual insights
  • Mobile first and cloud first approach 

Pricing

The small and medium business plans of Microsoft Dynamic CRM are priced at $20 per month and $95 per month respectively. 

My Overall Impression

If you are searching for the best CRM software from a reputed provider, you can go ahead with this. It provides all the essential features that you expect from a CRM.

Final Words

Now you know the top 10 CRMs available for you to use as of now. Keep your specific business requirements in mind and go ahead with purchasing the best CRM software out of them.